We make it simple. If you are not 100% satisfied with your purchase, you can either ship them back to us or visit any of our store locations for a full refund (Returns must be unworn, in the state you received them, and in the original packaging). Shipping it back? No problem. Breakaway Rewards Members simply go through our easy self-service return process (via My Account) to print out a free return label - your domestic shipping costs are prepaid.
Not a Breakaway Member? Sign up today.
Or simply complete the return form included in your package or print another Simple Returns Form (PDF).
Returns Questions? We are here to help. Please call us at 866.929.6699.
To ensure that everyone receives the best experience possible, we have some guidelines for exchanges and returns:
Once we receive your return or exchange we will process your request and a credit will be applied to your credit card or original method of payment within 3-5 business days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied and posted to your account.