Program Rules
Membership
Breakaway Membership ("Membership") is open to U.S. residents of the 48 contiguous states of at least 13 years of age. By joining the program, you represent that you are at least 13 years of age or older and by using this program, you agree to the terms and conditions of the program. Your Membership is nontransferable and is subject to present and future program rules. Enrollment begins upon activation on the day of enrollment at any Total Hockey store or when you purchase the Breakaway Membership at any online store location including totalhockey.com, totallacrosse.com, totalgoalie.com or redtaghockey.com (herein known as "Total Hockey online store".)
Employees of Total Hockey ("Total Hockey"), its affiliates and subsidiaries, and others who are eligible for employee-based discounts, or members of any corporate, team or group account of Total Hockey are not eligible for Membership in the Breakaway program unless otherwise expressed in writing.
Earn Points
As a member of the Breakaway program you earn 1 point ("Point") for nearly every $1 you spend on almost any purchase (see Non-Qualifying Items" below) when you show your Breakaway Member Card ("Member Card") at the time of purchase in store or online. Points will post to your account approximately 15 days after purchase. Earn additional Points through special offers and promotions. Point calculations are based upon dollars spent at checkout on eligible purchases less any amount spent on Non-Qualifying Items (see Non-Qualifying Items below). When products are returned in store or online, Points will be deducted from your Breakaway account for that purchase/return. Points apply only to the first Breakaway Member Card scanned in connection with any purchase. Breakaway Member Cards, Points and Gift Rewards have no cash value. Breakaway Member Cards and Points are nontransferable. Lost or stolen Member Cards will not be replaced. You can still earn points for purchases by providing your Breakaway Member ID at the time of purchase. All Gift Rewards issued in the Breakaway Program will be electronic. They will be sent to the e-mail address of the account of the Breakaway Member. Total Hockey is not responsible for communications, including Gift Rewards, lost due to change of e-mail address or other contact information. Other restrictions or exclusions may apply.
Point of First Purchase Discount
Breakaway Gold and Platinum members earn a one-time ten percent (10%) discount off any qualifying item upon enrollment in the Breakaway program at the point of first purchase. Breakaway Silver members are not eligible for the point of purchase discount offer. After enrollment, Breakaway members will earn other program discounts through exclusive member-only offers. Breakaway Silver members may upgrade to Gold or Platinum membership levels. Breakaway Gold members may upgrade to Platinum membership levels. The price of all membership upgrades is the difference in the base membership price. For example, members choosing to upgrade from Silver $9.99 to Gold $19.99 would cost $10 or Silver $9.99 to Platinum $39.99 would cost $20. Members choosing to upgrade their membership will also receive the difference in the program's benefits and rewards. For example, an upgrade from Silver to Gold will earn a ten percent (10%) discount and 600 bonus points. Application of Breakaway first purchase discounts is limited to the first $2,000 of that initial purchase.
Get Breakaway Gift Rewards
For every 300 points you earn in the Breakaway program, you will be eligible to receive Gift Rewards redeemable for at least a $10 discount off your future purchase of any eligible products at any Total Hockey retail store location or any Total Hockey online store. 300 points are automatically deducted from your account for every $10 in Rewards issued to you. Rewards are discounts off future in-store or online purchases and may only be redeemed for a discount off purchase amounts equal to or greater than the amount of the sum of the Rewards presented for redemption excluding tax. Rewards may not be used in conjunction with other discounts or offers toward the purchase of products. Unless noted otherwise on the Reward, each Reward will expire if not redeemed within 365 days from the date it is issued. Rewards have no cash value and no change will be given for Rewards redemption. Rewards may only be used once. You may be notified of additional ineligible products and services. Lost, stolen or expired Gift Rewards will not be replaced. Other restrictions or exclusions may apply.
Non-Qualifying Items
Breakaway Points will not be earned for the following purchases: Gift Cards, Breakaway Gift Rewards (you will not earn Points for the value of the Breakaway Gift Reward), services (including skate sharpening services, skate cards or any other related service), sales tax, state fees, shipping charges, delivery charges, other excluded charges, and certain items that are excluded in particular promotions. Other exclusions may apply.
Breakaway Gift Rewards may not be redeemed for discounts on the following items: services (i.e. skate sharpenings), prior purchases, as payment on any accounts payable or for tax or state fees. Other exclusions may apply.
Free Return or Exchange Shipping
Platinum Breakaway Members receive free shipping on returns or exchanges. If a Platinum Member orders the wrong size, a defected item, or simply does not want the item, the Platinum Member can return or exchange the item(s) free of charge. To return or exchange the item(s), contact Customer Service at 866.929.6699 or info@totalhockey.com. You will receive an e-mail with a paid return label to affix to the outside of the return box. Total Hockey waives the shipping fee on only one return and, if applicable, one exchange per order.
Membership Cancellation, Modification, Expiration and Termination
Breakaway Memberships do not expire or terminate within the lifetime of its members. However, you may cancel your Membership at any time by notifying Breakaway Member Services by mail. Cancellation may take from 6 to 8 weeks to finalize. Breakaway Memberships may not be returned for credit.
Total Hockey may, at any time, terminate or modify the Breakaway program and program rules without any further obligations to members.
If your Membership is canceled, Gift Rewards will be issued for accrued points that remain in the account. Any points that remain in your account that is insufficient to qualify you for a $10 Gift Reward will be forfeited. Partial Rewards will not be issued.
Total Hockey reserves the right to terminate your membership, in its sole discretion.
Member Communications
For information about your Breakaway Account, contact us at:
Total Hockey
Breakaway Member Services
3120 Riverport Tech Center Drive
Maryland Heights, Missouri 63043
Phone: 866.929.6699
E-mail: breakaway@totalhockey.com
General Information
By becoming a Breakaway Member, you agree to receive advertising and marketing materials and other communications from Total Hockey, Inc. Membership rules are void where and to the extent prohibited by law. Taxes may apply where required by law.
Privacy Policy
Total Hockey respects your privacy. We will only use your Personal Information for purposes of serving you better. "Personal Information" is any data that enables us to identify you, such as your name, e-mail address, etc. Total Hockey, Inc. will not sell, distribute or use your Personal Information in any other way than in effort to personalize your customer experience at any of our stores, subsidiaries or affiliates. Total Hockey, Inc. reserves the right to change, modify or update this statement at any time without notice.