Total Hockey App Help Desk

Here you will discover information on Total Hockey's app functionality.
Pick a topic below to find specific information.

How to View Breakaway Points and Rewards:

Tap Home for your Breakaway rewards points.

A Earn a point per dollar spent at any Total Hockey store and online at Total Hockey, Total Lacrosse and Total Goalie. For every 300 points, you’ll get a $10 gift reward.

B Total gift reward dollar amount will display here.

Identifying Your Breakaway Account Number in Store:

This screen identifies your Breakaway account information in store.

A Present this QR code to the Total Hockey employee at checkout for quick and easy identification.

B This section highlights the Breakaway Rewards member’s name and unique ID number.

How to Set Skate Sharpening Preferences:

Tap Add New Skate in the Skate Sharpening menu.

A Enter the desired name for your skate sharpening preference.

B Choose your preferences in Flat Bottom V (FBV), Radius of Hollow (ROH) and A-Trapezoidal (A-Trap).

C Multiple choices are at your disposal for each option.

Identifying Your Skate Sharpening Preferences in Store:

Tap Current Sharpen Setting on your home screen.

A All of your sharpening profiles are saved for quick reference.

B This denotes which sharpening preference is currently selected.

C This button allows you to add a new skate profile to your preferences.

How to Examine Your Purchase History:

On the Home screen, tapping Purchase History will bring up your list of orders.

A Tapping any previous order calls up specific order information:

B Order number, order total and order status are displayed first.

C A comprehensive item-by-item breakdown displays below.

How to Locate a Total Hockey Store Near You:

Tap Stores, then Filter at the top right to choose a city.

A Total Hockey locations in that city will be represented as a TH logo. Tapping a TH logo’s speech bubble will

B link to that store’s page, which includes store hours, email and phone number functions and a relative location based on your phone’s active location settings.